Smart Home Product-Service-System (SH-PSS) Innovator Toolkit
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2024
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Abstract
The prime inspiration of this research is to formulate a framework for factors affecting consumers' new technology acceptance and develop an innovator toolkit for idea generation enhancement during the smart home ideation phase of the design process. The effort has been experimented, validated and successfully demonstrated in this study. The term 'smart' has become widely used to describe advanced products and innovative business strategies, leading to substantial growth in the smart home market in recent years. The expansion has resulted in the launch of a multitude of unique products onto the global market. The appeal and practicality of smart devices lie in their ability to understand a user's surroundings and activities within a certain context, facilitating adaptive responses. The deployment of smart home technology has been found to give several advantages in the long run, hence boosting the quality of life for users, particularly among elderly people. These advantages reach across different domains, including healthcare, security, and entertainment, as highlighted by Marikyan (2019). The growing acceptance of smart homes worldwide can be attributed to the tangible benefits they offer in terms of promoting pleasant and healthy lifestyles. The representation of advanced intelligent technologies in science fiction movies has significantly influenced the level of user engagement and acceptance. In spite of the increasing prevalence of smart technology in household products, there is a conspicuous lack of research focused on user-centric perspectives in this field. The present collection of study has primarily focused on the technological elements, while overlooking the crucial user perspectives. Hence, it is important to incorporate user perspectives in the design and development of smart home technologies, specifically in relation to the acceptance and adoption of these innovative technologies by users.
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Supervisor: Kalita, Pratul Chandra